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Services

With TotalEnergies, your energy supplier in Luxembourg, order your heating oil or pellet bags at any time! Behind the my.totalenergies.lu site, a local team based in Gasperich and Wiltz is at your service. With a fleet of 13 trucks, you benefit from a fast and high-quality delivery service. In the event of a breakdown, we will find a solution to help you during the day. Our technical expert can also come to your home to analyze potential improvements to your installation.

Flexibility:

Our delivery capacity enables us to react quickly in the event of unforeseen circumstances or for emergency deliveries.

A team close to you:

With a fleet of 13 trucks and dedicated drivers per region, you benefit from a local and quality service. Our local teams based in Wiltz and Gasperich speak French, German, Luxembourgish and English. If necessary, our TotalEnergies technical expert will come to your home to analyse potential improvements to your installation.

Delivery follow-up:

On the day of the delivery, you are informed by SMS of the time your driver will arrive. (optional)

Antifreeze -20°C:

If you have not chosen Mazout Ultra from TotalEnergies, it is possible to add -20°C antifreeze to your order. It will be delivered to you in a 1 liter can, the same day as your oil delivery. The recommended dosage is 1 liter of antifreeze for 1,000 liters of fuel oil.

Easytank:

Thanks to our Easytank system, we avoid heating breakdowns by allowing you to control the level of your tank in real time. You are alerted directly on your smartphone when it is time to order. Simple to install, our device measures the oil level in the tank and informs you as soon as you are close to the alert threshold that you have defined in the Easytank application. (https://app.easytank.lu

Pellets Premium Collect:

If you are equipped with a vehicle that can transport pallets of pellets, we offer you the possibility to collect your order free of charge from our depot in Leudelange. This will save you delivery costs!

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Be notified

Be informed in real time of fuel oil price variations by registering for the alert system.